From technical assistance to performance optimization, we have developed a comprehensive service offering to support investors and operators on a daily basis with three dedicated approaches.
Technical support, advisory, planning of field interventions or spare parts: our teams are at your disposal to react quickly to facilitate decision-making. During periods of high activity, we offer 24/7 support from our network of experts to guarantee immediate and effective assistance.
Because your facilities are long-term investments, maintenance and overhaul are key points that will ensure their durability and maximize their opening rates. Our technicians are certified (STRMTG) to ensure the availability and reliability of your equipment, in strict compliance with current safety standards and procedures.
In order to support the life cycle of installations while improving their performance, we offer technical assistance contracts and operating assistance, as well as solutions for partial or complete on-site modernization. Whether it is to maximize productivity, modernize management or improve environmental performance, our service offer is adapted to all products. Because performance also depends on a better knowledge of the equipment, MND’s experts offer their expertise by providing on-site training for teams, at our premises in Savoye or remotely through digital solutions.
MND’s customer service is supported by an experienced team that is dedicated to meeting your technical and administrative needs. Because customer satisfaction is at the heart of our service portfolio, our teams with diverse skills will accompany you anywhere in the world from the request for a quote, taking orders, through installations to commissioning and monitoring the life cycle of the equipment.